Natural Language Processing

Text and Audio Annotation for Innovative NLP and Generative AI Applications

Trusted Partner in Natural Language Processing

Digital Divide Data (DDD) delivers quality, custom data sets for traditional natural language processing projects and generative AI, including virtual assistants, chatbots, translation and transcription tools, and more. We build quality training datasets with expert data labeling specialists and a wide range of natural language processing and generative AI tools.

Teaching machines the subtleties of language demands large volumes of training data driven by expert human judgment.

Named-entity recognition

Our NLP teams and generative AI experts improve the accuracy and relevance of outputs by finding and labeling text categories in unstructured content, including names, business or other categories, codes, acronyms, times, places, currency, and more.


Information extraction

We help ML models decipher language by labeling the connections between text or audio entities. Our teams mix and match a variety of techniques—context, part of speech, the distance between words, and more—to structure training data.


Speech recognition

Our team creates accented speech samples in various languages and transcribes accented speech to help expand user bases for voice assistants. We also verify, validate, and correct transcriptions produced by LLMs. Our domains include banking, health and medicine, and retail.


Sentiment analysis

Our NLP and generative AI teams are specially trained to extract and label intent, sentiment, and other subjective content to help you detect and classify emotion in text and audio data. Add RLFH to your workflow to validate and refine the sentiment classification given by your AI system.


Classification

Improve the accuracy and relevance of generated content for image recognition systems, recommendation engines, and content generation tools by working with our experts, who interpret and categorize text and classify user preferences, behaviors, and objects in images.


Translation

Keep your model aligned with cultural needs and preferences by working with our NLP and generative AI experts, who translate and annotate monologs, dialogs, and written content. Our teams also provide linguistic and cultural feedback and validate the accuracy, relevance, and fit of model outputs.



Generative AI

DDD’s generative AI experts speed your development process by providing prompt engineering and improvement, field data validation, foundation model customization, content moderation, fact-checking, and information extraction. Visit our generative AI page for more information.


Learn how we can help with your natural language processing and generative AI programs

Training Data Considerations

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Expert Training Data Pipeline for Computer Vision and Natural Language Processing

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The DDD Difference

Strategic

We are more than a data labeling service. We bring industry-tested SMEs, provide training data strategy, and understand the data security and training requirements needed to deliver better client outcomes.

Reliable

Our global workforce allows us to deliver high quality work, 365 days a year, across 100’s and 1000’s of data labelers across multiple countries and time zones. With 24/7 coverage, we are agile in responding to changing project needs.

Consistent

We are lifetime project partners. Your assigned team will stay with you - no rotation. And as your team becomes experts over time, they train more labelers. That's how we achieve scale.

Flexible

We are platform agnostic. We don't force you to use our tools, we integrate with the technology stack that works best for your project.

Secured, for ease of mind

Data and information security is a mission critical business function at DDD. Our clients depend on us to keep their valuable and confidential information secure, and we take this responsibility seriously.