Celebrating 25 years of DDD's Excellence and Social Impact.
Data Service Text Annotation Services

Text Annotation Services That Power Reliable Generative AI

Train, fine-tune, and evaluate NLP and GenAI models with expertly annotated text datasets built for accuracy, scale, and real-world.

Build Safer, Smarter AI Models with High-Quality Text Data

Digital Divide Data delivers high-precision text annotation that transforms raw language data into model-ready intelligence. Our human-in-the-loop workflows combine linguistic expertise, domain knowledge, and rigorous quality controls to help you build safer, more accurate, and more inclusive AI systems.

Use Cases We Support

Named Entity Recognition (NER)

Identify and classify people, organizations, locations, dates, medical terms, financial entities, and custom domain entities.

Text Classification & Categorization

Label documents, sentences, or messages by topic, intent, risk level, sentiment, or compliance category.

Sentiment & Emotion Analysis

Annotate nuanced sentiment, tone, and emotional states across reviews, conversations, and social content.

Intent Detection for Conversational AI

Power chatbots and virtual assistants with accurately labeled user intents and utterances.

Semantic Similarity & Text Matching

Enable search, recommendation, and retrieval-augmented generation (RAG) systems.

Summarization & Keyphrase Annotation

Train models to generate accurate summaries and extract meaningful insights from long-form text.

Toxicity, Safety & Content Moderation Labeling

Detect harmful, biased, or policy-violating language to improve GenAI safety and governance.

Multilingual & Low-Resource Language Annotation

Support global language coverage with native-speaker annotation and localization.

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Industries We Support

Autonomous Driving

Annotating driver feedback, incident reports, and in-vehicle voice data to support safer mobility AI.

Robotics

Training natural language interfaces and instruction-following models for human-robot collaboration.

Healthcare

Annotating clinical notes, medical records, and patient interactions with strict compliance and accuracy.

Government

Supporting NLP for public records, intelligence analysis, citizen services, and regulatory workflows.

Retail & E-Commerce

Enhancing search, recommendations, sentiment analysis, and conversational commerce experiences.

Finance & Accounting

Annotating financial documents, transactions, contracts, and communications for automation and risk detection.

Legal Document Annotation & Structuring

Tag and structure contracts, filings, and case materials (entities, clauses, issues, and citations) into consistent fields.

Cultural Heritage

Structuring and enriching historical texts, archives, and multilingual collections for digital preservation.

Our Text Annotation Workflow

Whether you need a one-time dataset or a continuous GenAI training pipeline, DDD manages the full annotation lifecycle:

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Discovery & Scoping

We align on use cases, model objectives, annotation schema, quality benchmarks, and domain requirements.

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Annotation Strategy Design

Define label taxonomies, linguistic rules, edge cases, multilingual considerations, and escalation protocols.

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Workforce Selection & Training

Curated teams of linguists and domain experts are trained on guidelines, tools, and quality expectations.

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Annotation & AI-Assisted Labeling

Human annotation is augmented with automation, pre-labels, and active learning where appropriate.

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Quality Control & Validation

Multi-layer QA, including inter-annotator agreement, audits, and expert review, ensures consistency and accuracy.

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Enrichment & Metadata Tagging

Datasets are enhanced with contextual tags, confidence scores, and documentation for reuse.

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Delivery & Feedback Loop

We deliver model-ready datasets and incorporate feedback to continuously refine future iterations.

What Our Clients Say

DDD’s text annotation quality directly improved our model accuracy. Their domain expertise and QA rigor stood out from day one.

— Head of AI Product, Autonomous Mobility Company

Working with sensitive clinical text requires precision and trust. DDD delivered both consistently.

— Director of Data Science, Healthcare Technology Firm

The annotations were not just accurate, they were deeply contextual, which made a measurable difference.

— Chief Data Officer, Financial Services Company

DDD felt like an extension of our internal team. Fast, flexible, and extremely quality-focused.

— Product Lead, Enterprise GenAI Startup

Blog

Explore expert perspectives on text annotation and gen AI and how it’s shaping the future of innovation.

DDD’s Commitment to Security & Compliance

Your sensitive text data is protected at every stage through globally recognized security standards and controlled operational environments.

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Independently audited controls covering security, confidentiality, and system reliability.

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ISO 27001

End-to-end information security management with continuous monitoring and improvement.

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GDPR & HIPAA Compliance

Responsible handling of personal, sensitive, and medical text data.

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TISAX Alignment

Automotive-grade data protection for mobility and AI-driven language workflows.

Human-Verified Text Annotation Services for Smarter Models

Frequently Asked Questions

What is text annotation, and why is it critical for Generative AI?

Text annotation structures raw language data by adding labels, tags, and metadata, enabling models to understand meaning, context, and intent. High-quality annotation is essential for training, fine-tuning, and evaluating reliable GenAI systems.

What types of text annotation does DDD provide?

DDD supports a wide range of NLP tasks, including named entity recognition, text classification, sentiment analysis, intent detection, semantic similarity, summarization, content moderation, and multilingual annotation.

How does DDD ensure annotation quality and consistency?

We apply multi-layer quality control, including trained annotators, inter-annotator agreement checks, expert validation, and continuous feedback loops.

Can you annotate multilingual and low-resource languages?

Yes. DDD provides native-speaker annotation across global languages, including low-resource and region-specific dialects.

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