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Safety Critical Events Identified, Analyzed, and Reported at a Market Leading P95 Quality Rating
Safety Critical Events Identified, Analyzed, and Reported at a Market Leading P95 Quality Rating
Pilot Projects Converted to a Full-Scale Production Pipeline
Pilot Projects Converted to a Full-Scale Production Pipeline
Top of the Line Cost Savings for ML Data Operation Customers
Top of the Line Cost Savings for ML Data Operation Customers
Time to launch a new Data Operations Workstream from ground-up, concept to delivery
Time to launch a new Data Operations Workstream from ground-up, concept to delivery
At Digital Divide Data (DDD), we help organizations create safer and more trustworthy digital experiences. Our Trust & Safety Services focus on protecting users and brands through practical solutions like identity verification, fraud and spam detection, brand safety checks, and content moderation. By combining smart automation with human expertise, we make sure risks are caught early, harmful activity is reduced, and AI systems can be used responsibly and safely.
Our holistic approach and excellence for digital trust and safety are reflected in our use-case offerings. Select one or more of these solutions to learn more about our technical competencies for trust and safety solutions.
User Verification & ID Checks
Strengthen trust and security with advanced document verification, fraud flagging, and compliance checks to ensure every user is authentic and meets platform standards.
Spam & Bot Detection
Identifying fake accounts, automated bots, and suspicious posting patterns that disrupt user experiences and damage credibility.
Brand Safety & Ad Quality Review
Review ads and placements to guarantee alignment with brand rules, audience expectations, and industry standards.
Fraud Auditing & Verification
Mitigate financial and reputational risks through transaction reviews, account-level analysis, and proactive fraud prevention strategies.
Low-Severity Content Moderation
Filtering out profanity, harassment, and straightforward policy violations, keeping online spaces safe and respectful.
Bias Detection in Data
Label training datasets to identify and reduce gender, racial, and cultural bias in AI systems.
Toxic Content Tagging
Detect and annotate harmful language, hate speech, or inappropriate content to strengthen AI safety.
Context-Aware Annotation
Apply nuanced labels that help AI distinguish between context-driven safe and unsafe usage.
Vulnerability Testing
Design and execute prompts to expose weaknesses in generative AI systems.
Harmful Output Simulation
Stress-test models with adversarial prompts to detect unsafe, biased, or harmful responses.
Red Team Evaluation
Perform systematic red teaming exercises to uncover risks before deployment.
Hallucination Reduction
Validate AI-generated outputs against trusted knowledge sources to reduce factual inaccuracies.
Policy Compliance Checking
Ensure AI outputs meet ethical, legal, and organizational standards.
Human-in-the-Loop Review
Combine automated checks with expert human validation for high-stakes content.
Discrimination Detection
Identify bias in model predictions across demographic groups.
Fairness Assurance
Run audits to ensure equitable treatment across use cases and applications.
Ethical AI Review
Evaluate models against fairness and inclusivity benchmarks to promote responsible AI adoption.
Performance Against Safety Standards
Evaluate AI models against predefined safety benchmarks to ensure reliability.
Risk Assessment Frameworks
Assess potential misuse scenarios and unintended consequences of deployment.
Ongoing Safety Audits
Continuously monitor and audit models post-deployment to detect new risks.
We are more than a data labeling service. We bring industry-tested SMEs, provide training data strategy, and understand the data security and training requirements needed to deliver better client outcomes.
Our global workforce allows us to deliver high-quality work, 365 days a year, with data labelers across multiple countries and time zones. With 24/7 coverage, we are agile in responding to changing project needs.
We are lifetime project partners. Your assigned team will stay with you - no rotation. And as your team becomes experts over time, they train more labelers. That's how we achieve scale.
We are platform agnostic. We don't force you to use our tools, we integrate with the technology stack that works best for your project.
Deep dive into the latest technologies and methodologies that are shaping the future of AI
DDD pioneered the impact sourcing model of offering employment to people from underserved communities. This socially responsible approach provides these individuals with a path to economic self-sufficiency.
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