DDD delivers high-quality, competitively priced business process outsourcing (BPO) solutions to clients worldwide. At the same time, DDD’s innovative social model enables talent from underserved populations to access professional opportunities and earn lasting higher income, including youth from low-income families in developing countries, as well as military spouses and veterans in the USA. This model, established by DDD in 2001, is now called “Impact Sourcing.” DDD is recognized among leading commercial service providers in the Global Outsourcing 100--and also consistently ranked as one of the Top 100 NGOs in the world.
DDD’s Digital Content Solutions include:
- Digitization Content Development: content conversion, ebook conversion, newspaper & archive digitization and tagging
- Data Services: data entry & verification, database content support & hygiene and records management
- Research Services: Internet, field and market research, data collection & analytics
- Image Processing: image enhancement, photo retouching, cropping & de-skewing
- Back Office Services: finance & accounting and human resources
DDD’s clients include leading publishing, media, technology and information services firms; consumer brands and retailers; government agencies; libraries, museums and archives; investment, telecommunications and manufacturing firms, as well as NGOs.
Since 2001, DDD’s program has increased lifetime earning for youth in Cambodia, Laos and Kenya by a projected total of more than US$300 million. DDD’s social model is unique in that employees have the opportunity to complete higher education while they gain work experience.
DDD has been recognized worldwide for quality service, innovation, and social impact. Among many awards and recognitions, the International Association of Outsourcing Professionals (IAOP) selected DDD as a Rising Star on its 2015 Global Outsourcing 100 list and the Global Sourcing Council presented DDD its 3S Award for Sustainable and Socially Responsible Sourcing. DDD has also been consistently on the list the Top 100 NGOs worldwide by Geneva Global and is a recipient of the Google Award for Innovation in Business Process Outsourcing (BPO). DDD is an ISO 9001:2008 certified services provider.