DDD Success Story: Courtroom telephone records

With 2 boxes of phone bills in front of them, containing over 100,000 phone calls on 5,000 pages, the lawyers did not know how they were going to figure out which calls might be important for defending their client. The last time they faced a similar challenge they had hired temps with rulers to review calls one by one; the money and time spent on this process was monstrous. There were too many pages to even attempt.

Digital Divide Data designed a custom solution for this challenge. The phone bills were scanned at a facility near the law office and the images were securely transferred to Cambodia where each phone call was entered into a database. The entry was done using a double-entry system to ensure high quality. DDD programmers then designed a custom interface so that multiple lawyers could search the data. The data could be searched by date as well the person who made the call or to whom the call was made. As well, the original scanned images could be retrieved to confirm the call and used as evidence.

This DDD solution saved months of time and significant money for the client. Working closely together, DDD and the client were able to implement a solution which allowed the lawyers to focus on building the best case for their client.